Behavioral Assessments

No matter how good applicants may look on paper or how positive they appear during a job interview, many job candidates lack the behavioral characteristics needed to be a good fit for the job and the organization - and some applicants are experts at fooling even the most experienced recruiter.

Now you can get a more complete profile of your job candidates before you make costly hiring decisions with the help of Identity, First Advantage's suite of valid, automated behavioral tests and cognitive assessments.

Find out more about our behavioral tests & assessments:

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  Cognitive Ability

  

  Cognitive Ability measures the degree to which an individual is likely to reason logically and to understand and solve basic mathematical problems. While research has shown logical reasoning to be as important for most, if not all, jobs, this ability is especially important for jobs requiring analytical thinking and problem solving.
  
  First Advantage Cognitive Ability test assesses critical areas of cognitive ability, including:

  • Mathematical and Logical Reasoning
  • Verbal Reasoning
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  General Personality Profile

  

  Finding the right fit between people and jobs is essential for employee satisfaction and organizational productivity. If the job requires frequent contact with customers and co-workers in a service environment, a service and cooperative orientation are critical. If the job is fast-paced with frequently changing roles, then adaptability is important
  
  First Advantage General Personality Profile score is a general indicator of the individual's strength or weakness on ten personality scales, including:

  Dependability Leadership Service Orientation Stress Tolerance Trust

  Adaptability Assertive Disposition Competitive Drive Confidence Cooperation

  First Advantage General Personality Profile also includes a Candidness scale that provides information as to whether a candidate may have answered questions in the assessment frankly and honestly.
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  Customer Service

  

  Now that many businesses are able to provide the same quality products at competitive prices, customer service has become one of the key factors in determining the success or failure of today's organizations. Given the importance placed on customer service, organizations need to make sure they hire service-oriented employees.
  
  First Advantage Customer Service assesses critical abilities related to customer service success, including:

  • Adaptability
  • Cooperation
  • Service Orientation
  • Stress Tolerance

  First Advantage Customer Service also includes a Candidness scale that provides information as to whether a candidate may have answered questions in the assessment frankly and honestly.
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  General Work Skills

  

  In today's fast-paced, dynamic work environment, employees across a range of job duties and responsibilities need to possess basic skills critical to performing a wide array of tasks. Employers who hire individuals who possess these skills and abilities will have the competitive advantage.
  
  First Advantage General Work Skills score is a general indicator of an individual's ability to perform the basic skills that underlie numerous jobs, from entry-level through supervisory positions, including:

  • Analysis
  • Detail Orientation
  • General Math Skills
  • Grammar and Spelling Skills
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  Management

  

  Finding top managers is critical for organizational success. There are specific personality characteristics and skills that are essential for managerial competence. For example, managers need to have leadership skills to build confidence with their staff. They must have excellent supervisory skills to motivate employees. Self-confidence and the ability to manage stress are also critical.
  
  First Advantage Management assesses critical abilities related to managerial success, including:

  • Competitive Drive
  • Confidence
  • Leadership
  • Problem Solving
  • Stress Tolerance
  • Supervision

  First Advantage Management also includes a Candidness scale that provides information as to whether a candidate may have answered questions in the assessment frankly and honestly.
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  Productivity

  

  Hiring productive employees should be the goal of every hiring manager. Characteristics such as dependability, the ability to show up to work as scheduled, a willingness to comply with company rules and procedures, and self confidence are all keys to being an effective and productive employee.
  
  First Advantage Productivity assesses critical abilities needed by productive, engaged employees, including:

  • Attendance
  • Confidence
  • Dependability
  • Rules Adherence

  First Advantage Productivity also includes a Candidness scale that provides information as to whether a candidate may have answered questions in the assessment frankly and honestly.
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  Integrity

  

  Workplace risk comes in many forms. A job candidate's attitude towards drug use and the inappropriateness of aggressive or even violent behavior are important measurements of the risk he or she might bring to the workplace environment. Similarly, a job candidate's trustworthiness and willingness to follow the rules will impact the level of risk they can bring to a place of employment.
  
  First Advantage Risk Factors provide insight into the candidate's attitudes towards a variety of critical risk-related behaviors, including:

  • Aggression Attitudes
  • Rules Adherence
  • Substance Abuse Attitudes
  • Trust

  First Advantage Risk Factors also includes a Candidness scale that provides information as to whether a candidate may have answered questions in the assessment frankly and honestly.
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  Sales Potential

  

  The ability to persuade others to buy your product or service can mean the difference between business success and failure. In today's competitive environment, this ability is essential for many jobs, particularly those with direct-sales responsibility.
  
  First Advantage Sales Potential assesses critical abilities needed by effective sellers, including:

  • Assertive Disposition
  • Competitive Drive
  • Confidence
  • Stress Tolerance

  First Advantage Sales Potential also includes a Candidness scale that provides information as to whether a candidate may have answered questions in the assessment frankly and honestly.
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  Supervision

  

  Hiring effective supervisors can mean the difference between having productive, motivated employees and having a disgruntled, nonproductive workforce. Effective supervisors require a number of important personality characteristics and skills. For example, supervisors need to relate well to employees, manage stressful work environments, and be team oriented.
  
  First Advantage Supervisor assesses critical abilities necessary for supervisory positions, including:

  • Confidence
  • Problem Solving
  • Service Orientation
  • Stress Tolerance
  • Supervision

  First Advantage Supervisor also includes a Candidness scale that provides information as to whether a candidate may have answered questions in the assessment frankly and honestly.