Software Skills
Call Centers Skills
Staffing and HR Services Skills
Clerical, Office and Computer Literacy Skills
Industrial Skills
Medical Office
Legal
Computer Programming Skills
Engineering Skills

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Software Skills

• Access 2010 - Standard
• Access 2007 – Standard
• Access 2003 – Standard
• Access 2003 – Advanced Skills
• Access 2003 – Basic Skills
• Access 2002 – Standard
• Access 2002 – Advanced Skills
• Access 2002 – Basic Skills
• Access 2000 – Standard
• Access 2000 – Advanced Skills
• Access 2000 – Basic Skills
• Access 97 – Standard
• Access 97 – Advanced Skills
• Access 97 – Basic Skills
• Access 7 – Standard
• Access 7 – Advanced Skills
• Access 7 – Basic Skills
• Access 2 – Standard
• Access 2 – Advanced Skills
• Access 2 – Basic Skills
• Excel 2010 - Standard
• Excel 2007 – Standard
• Excel 2003 – Standard
• Excel 2003 – Advanced Skills
• Excel 2003 – Basic Skills
• Excel 2002 – Standard
• Excel 2002 – Advanced Skills
• Excel 2002 – Basic Skills
• Excel 2000 – Standard
• Excel 2000 – Advanced Skills
• Excel 2000 – Basic Skills
• Excel 97 – Standard
• Excel 97 – Advanced Skills
• Excel 97 – Basic Skills
• Excel 7 – Standard
• Excel 7 – Advanced Skills
• Excel 7 – Basic Skills
• Excel 5 – Standard
• Excel 5 – Advanced Skills
• Excel 5 – Basic Skills
• Excel Functions – Standard
• Front Page – Standard
• Internet Explorer 6.0 – Standard
• Internet Explorer 5.0 – Standard
• Internet Explorer 4.0 – Standard
• Lotus 1-2-3 for DOS – Standard
• Lotus 1-2-3 Millennium – Standard
• Lotus 1-2-3 5 – Standard
• Lotus 1-2-3 5 – Advanced Skills
• Lotus 1-2-3 5 – Basic Skills
• Lotus 1-2-3 97 – Standard
• Lotus 1-2-3 97 – Advanced Skills
• Lotus 1-2-3 97 – Basic Skills
• Lotus AmiPro 3.0 – Standard
• Lotus Freelance 2.1 – Standard
• Lotus Freelance 97 – Standard
• Lotus WordPro Millennium – Standard
• Lotus WordPro – Standard
• Lotus WordPro – Advanced Skills
• Lotus WordPro – Basic Skills
• Lotus WordPro 97 – Standard
• Netscape 4.5 – Standard
• Outlook 2003 – Standard
• Outlook 2002 – Standard
• Outlook 2000 – Standard
• Outlook 97 – Standard
• PowerPoint 2010 - Standard
• PowerPoint 2007 – Standard
• PowerPoint 2007 - Basic Skills
• PowerPoint 2007 - Advanced
• PowerPoint 2003 – Standard
• PowerPoint 2003 – Advanced
• PowerPoint 2003 – Basic Skills
• PowerPoint 2002 – Standard
• PowerPoint 2002 – Advanced
• PowerPoint 2002 – Basic Skills
• PowerPoint 2000 – Standard
• PowerPoint 2000 – Advanced
• PowerPoint 2000 – Basic Skills
• PowerPoint 97 – Standard
• PowerPoint 97 – Advanced Skills
• PowerPoint 97 – Basic Skills
• PowerPoint 7 – Standard
• PowerPoint 7 – Advanced Skills
• PowerPoint 7 – Basic Skills
• PowerPoint 4 – Standard
• PowerPoint 4 – Advanced Skills
• PowerPoint 4 – Basic Skills
• Project - Standard
• Windows 7 - Standard
• Windows Vista - Standard
• Windows XP – Standard
• Windows XP – Advanced Skills
• Windows XP – Basic Skills
• Windows 2000 – Standard
• Windows 2000 – Advanced Skills
• Windows 2000 – Basic Skills
• Windows ME – Standard
• Windows ME – Advanced Skills
• Windows ME – Basic Skills
• Windows 98 – Standard
• Windows 98 – Advanced Skills
• Windows 98 – Basic Skills
• Windows 95 – Standard
• Windows 95 – Advanced Skills
• Windows 95 – Basic Skills
• Windows 3.1 – Standard
• Windows 3.1 – Advanced Skills
• Windows 3.1 – Basic Skills
• Word 2010 - Standard
• Word 2007 – Standard
• Word 2003 – Standard
• Word 2003 – Advanced Skills
• Word 2003 – Basic Skills
• Word 2002 – Standard
• Word 2002 – Advanced Skills
• Word 2002 – Basic Skills
• Word 2000 – Standard
• Word 2000 – Advanced Skills
• Word 2000 – Basic Skills
• Word 97 – Standard
• Word 97 – Advanced Skills
• Word 97 – Basic Skills
• Word 7 – Standard
• Word 7 – Advanced Skills
• Word 7 – Basic Skills
• Word 6 – Standard
• Word 6 – Advanced Skills
• Word 6 – Basic Skills
• WordPerfect 2000 – Standard
• WordPerfect 8 – Standard
• WordPerfect 8 – Advanced Skills
• WordPerfect 8 – Basic Skills
• WordPerfect 7 – Standard
• WordPerfect 7 – Advanced Skills
• WordPerfect 7 – Basic Skills
• WordPerfect 6.1 – Standard
• WordPerfect 6.1 – Advanced Skills
• WordPerfect 6.1 – Basic Skills
• WordPerfect 5.1 DOS – Standard

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Call Centers Skills

• Audio Customer Service Scenarios
• Audio Sales Scenarios
• Audio Data Entry
• Call Center – Coding
• Call Center – Data Analysis
• Call Center – Sales
• Call Center – Service
• Call Center – Telephone Skills
• Data Entry – Sales (Leads)
• Data Entry – Sales (Orders)
• Postal Codes
• Postal Codes – Audio
• Spelling – Audio
• Spelling – Geography
• Spelling – Int. Geography (Audio)
• Spelling – US Geography (Audio)

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Staffing and HR Services Skills

• Staffing - Benefits and Eligibility
• Staffing - CPC Certification Prep
• Staffing - HR Legal Quick Assessment
• Staffing - HR Generalist
• Staffing - HR Legal
• Staffing - HR Generalist Quick Assessment
• Staffing - Interviewing Quick Assessment
• Staffing - Interview and Screening
• Staffing - Benefits Quick Assessment
• Staffing - CTS Certification Prep
• Staffing - Temp Services Legal Quick Assessment
• Staffing – Operations Quick Assessment
• Staffing - Temp Services Legal
• Staffing - Temp Services Operations
• Staffing - Temp Services Quick Assessment
• Staffing - Temp Services Generalist

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Clerical, Office and Computer Literacy Skills

• Audio Transcription
• Checking – Standard
• Checking – Names
• Checking – Numbers
• Coding – Standard
• Coding – Letters
• Coding – Numbers
• Customer Service
• Data Entry Test – Alphanumeric
• Data Entry Test – Checks ^NEW
• Data Entry Test - Decimals ^NEW
• Data Entry Test – Numeric
• Digital Literacy – Computing
• Digital Literacy – Internet
• Digital Literacy – Software Skills
• Filing – Standard
• Filing – Names
• Filing – Numbers
• Grammar – Business
• Grammar – General
• Letter Setup
• Math – General
• Office Manager Skills
• Proofreading - Error Detection
• Reading Comprehension
• Receptionist Skills
• Secretarial Skills
• Shorthand (Audio) - Accounting, Business
• Spelling – Business
• Spelling – General
• Spelling – Accounting-Bookkeeping
• Spelling – Geography
• Spelling – Legal
• Spelling – Medical
• Telephone Skills
• Telephone Message Taking
• Ten Key
• Typing Test
• Typing Test – Banking & Finance
• Typing Test – Technical
• Vocabulary – Business
• Vocabulary – General
• Vocabulary – Accounting
• Vocabulary – Legal
• Vocabulary – Medical
• Workplace English (for Spanish Speakers)

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Industrial Skills

• Industrial Safety - Fire/Personnel
• Industrial Safety - HAZMAT (US)
• Industrial Safety - HAZMAT (Canada)
• Industrial Safety - Forklift
• Industrial Skills – Automotive
• Industrial Skills – Basic Math
• Industrial Skills – Construction
• Industrial Skills – Count & Stack
• Industrial Skills - Industrial Math
• Industrial Skills – Language Skills
• Industrial Skills - Machines
• Industrial Skills – Metalworking
• Industrial Skills – Pick and Pack
• Industrial Skills – Plumbing
• Industrial Skills – Reading Comprehension
• Industrial Skills – Ruler-English
• Industrial Skills – Ruler-Metric
• Industrial Skills – Safety
• Industrial Skills – Shipping & Receiving
• Industrial Skills – Shop Math
• Industrial Skills Quick Assessment – Electrical
• Industrial Skills Quick Assessment – Woodworking
• Industrial Skills – Units & Conversion

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Medical Office

• Medical – Secretary
• Medical – Insurance
• Medical – Abbreviations
• Medical – Cardiovascular
• Medical – Dental
• Medical – Endocrine
• Medical – Gastrointestinal
• Medical – Integumentary
• Medical – Musculoskeletal
• Medical – Neurological
• Medical – Oncological
• Medical – Ophthalmological
• Medical – Otolaryngology
• Medical – Pediatric
• Medical – Pharmacological
• Medical – Prefixes/Suffixes
• Medical – Psychiatric
• Medical – Respiratory
• Medical – Urogenital
• Medical Billing – Entry Level
• Medical Billing – Standard
• Medical Billing – Forms
• Medical Coding – Standard
• Typing Test – Medical
• Audio Transcription – Medical
• Shorthand (Audio) – Medical
• Spelling – Medical
• Vocabulary – Medical
• HIPAA Compliance

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Legal

• Legal – Advanced Terminology
• Legal – General Legal Concepts
• Legal – Legal Documents
• Legal – Legal Research
• Legal – Litigation
• Legal – Consumer Law
• Legal – Criminal Law
• Legal – Labor Law
• Legal – Medical Law
• Legal – Property Law
• Typing Test – Legal
• Audio Transcription – Legal
• Shorthand (Audio) – Legal
• Spelling – Legal
• Vocabulary – Legal
• DeltaView – Legal ^NEW

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Computer Programming Skills

• Adobe Dreamweaver Fundamentals
• Adobe Flash Fundamentals
• Adobe Photoshop Fundamentals
• AJAX Concepts
• Analog and Digital Communication Concepts
• Antenna/Microwave Theory
• API Integration Test
• AutoCAD Concepts
• Basic Algebra
• Basic Math
• BSS Concepts and Applications
• Business Communication - Acumen Fund
• C++ Concepts
• Computer Fundamentals
• Concepts of PHP
• Configuration of Windows Server
• Core Network Concepts & Application
• CSS - HTML Elements
• Customer Servicing
• Data Access Using ADO.NET
• Database Management Systems
• DBMS and Networking Concepts
• English Comprehension
• Fundamentals of Internet Searching skills
• Fundamentals of Microsoft SQL Server 2005
• Fundamentals Oracle SQL
• HTML Concepts
• Internet Search Skills
• Internet Search Techniques
• Internet Search Tools
• IP Addressing
• IPv4_IPv6 Routing
• IT Project Management Concepts
• JavaScript
• Linear Programming
• Linux Administration / Installation
• Linux Basics
• Linux Network Management
• Management Information System
• Microsoft .NET Framework
• Mobile Communication and DSP
• MySQL
• Network Intrusion and Attack
• Network Threat - Fundamentals
• Networking Concepts
• Networking Fundamentals
• Oracle Financial Application (Procurement)
• Packet Core Planning - Concepts & Applications
• PMP Principles
• Programming Languages - Concepts & Applications
• Radio Optimization & Planning
• Telecommunications Concepts
• Test Validation
• VB.NET
• VSAT and NMS Applications
• Web Design and Development
• Web Development using ASP.NET 2.0
• Web Development
• Web Forms Programming Using VB.NET
• Windows Forms Programming Using VB.NET
• XHTML and CSS

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Engineering Skills

• 2G RF Optimization - All / Adv.
• 2G RF Planning - All / Int. / Adv.
• 3G RF Planning - All / Int. / Adv.
• Air Conditioning Equipment
• Automotive Electronics
• Basic Electrical Test
• Basic Electronics
• BSS Concepts and Applications
• BSS Engineer - All / Int. / Adv.
• BSS Engineering - All / Int. / Adv.
• BTS I and C - All / Int. / Adv.
• Core Network Concepts & Application
• Electrical Control
• Electrical Installation, Maintenance and Repairs
• Energy Management
• English Comprehension
• FPGA Concepts
• FPGA Design Functions
• FPGA Design Optimization
• Fundamental VHDL Techniques
• Genetic Engineering
• Heat Systems and Sources
• HVAC Concepts / General
• HVAC_ASHRAE Codes and Standards
• HVAC_EPA Refrigeration Handler
• HVAC_Heating Circuits
• HVAC_Safety Fundamentals
• M & V Budget and Costing
• National Electrical Code (NEC)
• NSS Engineer - All / Int. / Adv.
• Operations & Maintenance Center - OMC- R - All / Int. / Adv.
• Piping, Ductwork, and Ventilation
• PMP Principles
• Programming Languages - Concepts and Applications
• Radio Network Optimization - Int. / Adv.
• Refrigeration
• RF Engineer - All / Int. / Adv.
• Telecommunications Concepts
• Transmission Engineer - All / Int. / Adv.
• Transmission Planning - All / Int. / Adv.
• VSAT and NMS Applications
• WiMax Protocols and Architecture
• WIMAX RF Optimization - All / Int. / Adv.
• WIMAX RF Planning - Int. / Adv.